So you live outside the USA; maybe you’re from England, or the Ukraine or a really beautiful island somewhere in a beautiful part of the world…if that is the case, please invite us over for dinner.
In the meantime, Let’s walk through the steps of your order together….
When you are purchasing your amazing new goodies, you may have noticed that the shipping rates are VERY LOW. This is because they are registering as USA ship-to prices…which is not accurate…because you’re not located in the USA.
As a general guideline, International Shipping Rates are going to be around 3-4x higher than USA shipping rates. This is probably because your parcel has to cross a lot of water by plane or boat, and that is an expensive process…..not to mention, a lot of people have to work together to get that parcel to you, and those people probably want to be paid. Each box is going to cost you around $80 to $160. The rate will be based on how far you are from Michigan, the size of the box and its weight. While Canada is the cheapest place for us to ship to, Australia and Africa are the most expensive.
Most countries only allow you to import a box about the size of a microwave through standard mail. This means that if you order a ton of stuff, it is going to take more than one box because it is virtually impossible to fit a ton of stuff into one medium-size box.
We will never know the exact amount it will cost to ship your items to you until we pull them, package them, weigh them then enter your address into our Shipping Program.
As an international buyer, it is important that you know your countries Importing Laws. Some countries are very strict on what you’re allowed to receive. Most countries do not allow flammables, this means, no aerosol hair spray, perfume, home fragrance spray or items containing a flammable amount of alcohol, but sometimes you’re allowed to buy these, if they are very small amounts. Believe it or not, some countries won’t allow you to import certain types of materials or, like in Japan, you are limited to the quantity of clothing you are allowed to import. The easiest way to find out your countries guidelines is to Google search your country name along with the words “importing regulations” or “prohibited items”. We do not review incoming orders to determine if the merchandise you are ordering is allowed into your Country.
If you try to import items not allowed into your country, there is a strong chance that Customs will refuse, or, even worse, destroy your parcel. We do not offer any form of refund or credit for parcels refused or confiscated by Customs, so, please, do your research before you order.
Our international buyers often ask us “When will my parcel arrive?” – great question! Your parcel will arrive when it has finished traveling across the world, going through numerous checkpoints and inspections and reaches its destination. sometimes parcels arrive in as little as 6 business days, other times it is 3 months . Unfortunately there is no way for us to make your parcel travel faster; BUT, it is important that you Add Insurance to your parcel because, in the event that the parcel is undelivered for over 30 days, we can file an investigation with the carrier. This will result in either your parcel being delivered OR a refund through the carrier.
We are asked on a regular basis if we can lie and say the merchandise is only worth a dollar so our International Buyers can avoid paying taxes on the merchandise. While nobody likes paying taxes, it is actually not in your best interest to have the merchandise incorrectly valued because, in the event that the parcel does get lost or damaged, instead of getting back $200 or $400 or whatever you paid, your refund will be the worthless $1 that you said the items were worth….and that would make you angry…and sad…and when you’re sad, we are sad too. To make a long story short, we do not falsify Customs Forms.
So, with all that in mind, if you’re looking to order a lot of stuff and save some money, one thing you can consider is to use a Freight Forwarder. A Freight Forwarder is a company located inside the USA that will accept the merchandise from us and literally, forward it to you. Each forwarder is going to have their own fees, but we have seen fees as low as $1 per pound plus $25 per transaction. If you wish to use a forwarder, simply contact us by email to let us know.