annoying Microsoft outlook 2010, 2013 or most likely 2016 issue. Where you will constantly get a popup to enter your credentials for connecting to your mail server or shared mailbox.
A recent update was released for windows 10 and Office 2016, that introduces some office 365 features which now breaks authentication and causes issues.
The fix as usual with any Microsoft issue is to remove the offending update or apply the easy to use registry fix
I also cover some basic troubleshooting that you should always check when you see this issue
- clear credential manager with any old saved credentials if you have changed your password recently
- check your permissions on shared mailboxes on the exchange mail server
- check outlook connection status for failed connections or established connections
hope it helps, credit to reddit use for registry solution
i also do not have Outlook\AutoDiscover what i do have is HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\OFFICE\16.0 I can't see outlook on my registry however i have outlook setup with x2 email account 1 is MS exchange 1 is gmail
i have office home & business 2016 edition
+Helpful Toots thanks for tips . I am update the Web Credentials no more password. But Closed the outlook then again set the password this system. Main Problem AD(active Directory ) configuration time uses to password policy setup the server. For that reason this problem happened at this working time.
Hey Probir, if the fixed in the video does not work , you could try checking there credential manager in control panel perhaps its picking up old credentials, or goto the system tray when outlook is running hold CTRL and right click outlook icon to see connection status , from there you can check what mailbox is having authentication issues and you can double check its trying to authenticate to the correct server.
AC81: -Thanks so much for the helpful response - the entire online community is forever indebted to you not only for the obvious effort expended in producing your detailed research but for the sheer altruism in taking so much time to assemble this information.
this is a serious pain in the a*** thanks for the video, i was able to just do the registry hack and it worked... i used this Set-ItemProperty -Path "HKCU:\Software\Microsoft\Office\16.0\Outlook\AutoDiscover" -Name 'ExcludeExplicitO365Endpoint' -Value 1 -Type DWORD -Force
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