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What Techniques Do Business Analysts Use?

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This KnowledgeKnugget™ (KK) is part of an eCourse "Business Analysis Defined". VIEW COURSE OUTLINE at http://businessanalysisexperts.com/product/video-course-business-analysis-defined/. Also available as Paperback or Kindle eBook at http://www.amazon.com/dp/B00K7MM50O/. DESCRIPTION: Although the field of IT Business Analysis offers great career opportunities for those seeking employment, some business analysis skills are essential for any adult in the business world today. For example, the task of defining the requirements for an IT solution is handed to Business Analysts as well as Subject Matter Experts, Developers, System Analysts, Product Owners, Project Managers, Line Managers, or any other business expert. Applying business analysis techniques to define their business needs results in much higher chances for a successful IT project. In this KnowledgeKnugget™ you will learn what business analysis techniques and tools are most commonly used around the world based on surveys of actual business analysts. This KnowledgeKnugget™ answers questions like: 1. What are the primary activities in business analysis? 2. What tools or techniques do they use? To view more IT requirements training, visit the Business Analysis Learning Store at http://businessanalysisexperts.com/business-analysis-training-store/. PARTIAL TRANSCRIPT: Business analysis is the process of studying a business or any other organization to identify business opportunities / problem areas and suggest potential solutions. A wide range of people with various titles, roles and responsibilities actually apply business analysis techniques within an organization. There are three fundamentally different flavors or levels of business analysis: 1. Strategic Business Analysis (aka Enterprise Analysis) (http://businessanalysisexperts.com/strategic-business-analysis/ ) 2. Tactical Business Analysis (http://businessanalysisexperts.com/tactical-business-analysis/) 3. Operational Business Analysis (http://businessanalysisexperts.com/operational-business-analysis/Operational Business Analysis) Strategic Business Analysis is the study of business visions, goals, objectives, and strategies of an organization or an organizational unit to identify the desired future. It encompasses the analysis of existing organizational structure, policies, politics, problems, opportunities, and application architecture to build a business case for change. This analysis employs business analysis techniques such as Variance Analysis, Feasibility Analysis, Force Field Analysis, Decision Analysis, and Key Performance Indicators to support senior management in the decision-making process. The primary outcome of this work is a set of defined, prioritized projects and initiatives that the organization will undertake to create the desired future. If the initiative includes the development of software using an Agile Software Development Methodology (SDM) (http://businessanalysisexperts.com/product/business-analysis-agile-methodologies/), strategic business analysis techniques identify themes and/or epics, and initiate a product backlog. Tactical Business Analysis is at the project or initiative level to flush out the details of the proposed solution and to ensure that it meets the needs of the business community. Commonly used business analysis techniques at this level include Stakeholder Identification (http://businessanalysisexperts.com/product/how-to-identify-stakeholders-it-projects/), Interviewing (http://businessanalysisexperts.com/product/requirements-elicitation-gathering-business-stakeholder-it-requirements/), Facilitation (http://businessanalysisexperts.com/product/how-to-facilitate-requirements-gathering-workshops/), Baselining, Coverage Matrices, MoSCoW Analysis (http://businessanalysisexperts.com/product/requirements-prioritization-two-simple-techniques/), Benchmarking, Business Rules Analysis, Change Management, Process and Data Modeling (http://businessanalysisexperts.com/product/business-data-modeling-informational-requirements/), and Functional Decomposition (http://businessanalysisexperts.com/product/video-course-exposing-functional-and-non-functional-requirements/). In an Agile environment, Tactical Business Analysis adds to the Product Backlog and/or Release Plans expressed in Themes, Business Epics, Architecture Epics, User Stories (http://businessanalysisexperts.com/product/video-course-writing-user-stories/), and User Story Epics. In a traditional setting, the primary outcome of Tactical Business Analysis is a set of textual and/or modeled Business and Stakeholder Requirements (http://businessanalysisexperts.com/product/video-course-writing-requirements/). ..........
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Text Comments (64)
David A Ford (1 year ago)
This vid is a useful survey of the variety of levels of BA functions, roles, methodologies, and tools. Much appreciated! This introduction provided info I haven't seen in most other materials I've come across. And the hat? Hey, I think it's a small reminder that we can take our work seriously without taking ourselves too seriously!
An informative video
Abhishek Singh (1 year ago)
Succint and to the point video, thanks a lot
Jayesh Suthar (2 years ago)
Excellent video
loubino18 (2 years ago)
Very helpful, well animated and paced - thank you!
E. Michael Rosales (2 years ago)
Great and informative with concise consumable content! Thank you.
sabari juttu (2 years ago)
hello sir,im doing mba in ba...is there is scope on this field now?
Gaurav Sharma (2 years ago)
Hello, the video is very concise and helpful. Is there a way for an engineer having core mechanical/civil skills to become a Business analyst as there are very limited scopes.. Thanks, Gaurav.
Leo Dunn (2 years ago)
Leonard Almond (2 years ago)
BA-EXPERTS (2 years ago)
Guarav, Thank you for your comment. There are no pre-requisites and definitely no "ideal path" for becoming a business analyst per se. I suggest reading my blog post at http://businessanalysisexperts.com/how-to-become-a-business-analyst/ to find out how to start at no cost. Tom Hathaway
MrYssej (2 years ago)
Hello, Thanks you for your videos! Your accent is very nice! (I'm French). Nice description, definition. it'll help me to be better during an interview! I subscribe!
Donn Niffenegger (2 years ago)
I feel completely ignorant and hopeless.
Daniel Stojanovic (2 years ago)
Please throw away that hat
Balu P (2 years ago)
It was a great video to understand insight of BA techniques. Can you please elaborate more on each technique to understand in detailed process of each technique. Please share the video if available.
BA-EXPERTS (2 years ago)
Balu, Thank you for your question. We offer more on several of the presented techniques here on our YouTube channel. If you would like a guideline for sequencing these videos and other training we offer, please read my post at http://businessanalysisexperts.com/how-to-become-a-business-analyst/. Thanks Tom Hathaway
Ali Emad (2 years ago)
do BA in IT field use programming/ math skills? thanks. Because I find some jobs preferring computer science bachelor's.
Ali Emad (2 years ago)
Thank you for answering.
BA-EXPERTS (2 years ago)
Ali, Great question! The best answer is, unfortunately, it depends.In the majority of larger organization the BA does not require any programming/math skills beyond those required by anyone working in the organization. The field of Business Analysis as defined by the International Institute of Business Analysis (IIBA) does not include any programming functions but in general we expect the BA to be "techno aware", meaning informed about what state-of-the-art IT can deliver. In organizations where developers are expected to do business analysis, their focus is naturally on the programming dimension and their business analysis skills are not as important. In the real world, BAs are assigned a wide variety of duties, some of which may require some developer and/or math ability. In our experience, however, this is becoming increasingly rare as the majority of BAs really are primarily responsible for defining the requirements for IT Solutions. Thank you for your comment. Tom Hathaway
Leo St. Mark (2 years ago)
Good video.  Thank you.
Jenn Du P (2 years ago)
Good overview.
Mrs. Sharp (3 years ago)
That was an excellent video, very clear and concise. Thank you.
snowballs442 (3 years ago)
That hat has to go...
The Jackson (3 years ago)
do they use alot of math?
Topsy Kretts (3 years ago)
+bacon9533 go to any school with a good business program. I'm majoring in Management Information Systems and i just accepted an offer for a Business Analyst position.
The Jackson (3 years ago)
+BA-EXPERTS Thanks, also in your opinion what university's do you think would be best to attend for business analyst.
BA-EXPERTS (3 years ago)
+bacon9533 Interesting question! I would have to believe that business analysts do not use math any more or less than the typical white-collar worker, but that is just my opinion. I do consider basic math skills essential for anyone in today's business world.
P Bina Raj (3 years ago)
Video gives a perfect insight of what BA is and could become in future
HuffyTheMan09 (3 years ago)
Couldn't take this guy seriously with that hat..
Brenda Hall (3 years ago)
Very clear and concise presentation, for all BA levels!
Anil Kumar (3 years ago)
This is really a good video with great presentation. Please upload BA training videos if possible! Thank you!
mohammed irfan (3 years ago)
One of the best presentations on Business Analysis. Wonderful way to explain a role/job
Alexander Baten (3 years ago)
Very good presentation. Much appreciated.
Bev Jenkins (4 years ago)
What an excellent video, a clear and concise explanation of Business Analysis especially the Strategic Analysis aspect.  This is of particular interest to me and a number of my clients.
Priya (4 years ago)
Excellent Presentation. Thank you!
bharathi venugopal (4 years ago)
Very helpful. Thanks for sharing
Jimmy Varghese (4 years ago)
Alex Bassett (4 years ago)
Excellent video. 
Madhur Parashar (4 years ago)
This was an EXCELLENT presentation....the slides were truly awesome!
Bruno Escarcega (4 years ago)
Great video. Thank you
Dwayne Coker (4 years ago)
Excellent video, thanks
Becky Saunders (4 years ago)
Hi all, I thought you might be interested in this animated video on a tool that does some good stuff with capturing requirements, making sure that the whole team understands the needs and a bunch of other great things to improve test and development-  http://www.agile-designer.com/resources/agile-designer/
Noufal E (4 years ago)
RACI - Responsible/Accountable (also approver or final approving authority)/Consulted (sometimes counsel)/Informed
vishal salaria (4 years ago)
Good one so helpful
Ravji Pindoria (4 years ago)
very helpful. Thank you for sharing.
Saveita Bhandari (4 years ago)
Great Video on Business Analyst. Short yet Detailed. 
Sobhi Akbik (4 years ago)
Thank you very much ... 
Jade Jaiyesimi (4 years ago)
Mukesh Singh (5 years ago)
Straight facts, nice starter.
Steven OLeary (5 years ago)
BA EXPERTS, Tom did a great job presenting the video. I'm hoping you can (please) tell me what the "outcomes/outputs" are from the Operational Analysis level. You mentioned outputs from the Strategic (prioritized projects and initiatives) & Tactical levels (stakeholder requirements), but I must have missed the outputs from Operational. 
BA-EXPERTS (5 years ago)
Steven, Sorry I did not get back yet. The outputs of Operational Business Analysis are solution-level (Functional and  Non-Functional} requirements. They clarify stakeholder requirements at a level of detail that developers have a much easier time coding. Thank you for your great question. Tom Hathaway
dn032108 (5 years ago)
I hope your videos are helping you attract good amount of business.  You did a great job explaining  complex concepts in an easy to understand manner and with a touch of humor.  The accompanied visual presentation is excellent.  I'm reading "Essentials of Systems Analysis & Design" 5th edition by Valacich, George and Hoffer, and without your videos, I'd be so lost.  Thank you.  I appreciate all the time and effort that you spent putting the videos together. Donation made.
Kevin Rattai (5 years ago)
Great explanation of the diverse nature of BA.  It really speaks to the reality that a BA isn't just a designation, rather an ability and resiliance to perform in different chairs.
Michael Larsen (5 years ago)
I thought that the video provided a nice rounded view of the complexity of the soft and hard skills needed to be a Business Analyst
Chandra Kanta (5 years ago)
One of the best BA video. Good work.
BA-EXPERTS (5 years ago)
Thank you for your comments.
Bene Amin (5 years ago)
Please give us some real life examples.
Maverick Z (5 years ago)
Thank you BAEXPERT for putting a clear understanding of Business Analyst Role. I have taken the BA program from the Well renown University but their concepts and definition are unclear, unorganized, difficult to comprehend for new comers. Your way of explanation is very simple yet comprehensive, full of examples and easy to understand. It gives the bird's view to the reader and it is very effective from learning point of view. Thank you.
Apprentice2061 (5 years ago)
Shinco Wang (5 years ago)
A good video, thanks for posting it!
Anil Vedaji (5 years ago)
Very useful..
Edwin Brown (5 years ago)
Good video. Thanks for posting it
Jonathan Bello (5 years ago)
thanks for this great video. I am currently a computer science major and business minor. I always wanted to merge business and IT. I think this could be the right path for me. I don't want to stay in the technical side forever. Instead, interchangeably use the technical and management skills.

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