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How To Answer Any Behavioral Interview Question

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Work It Daily's Free Job Search Resource: https://www.workitdaily.com/why-shut-out-hiring-process-youtube/ 8 Smart Questions To Ask Hiring Managers: https://www.youtube.com/watch?v=Y95eI-ek_E8 Don't get STUMPED by tricky interview questions! Instead, learn how to answer them effectively. In this video, career expert J.T. O'Donnell reveals her SECRET to answering behavior interview questions so you can crush your job interviews every time. A behavioral interview questions is an open-ended questions, meaning it doesn't result in a one-word answer like “yes” or “no.” Instead, it requires the interviewee to elaborate and give a more personalized answer. Hiring managers use behavioral interview questions to help determine if candidates have the skills or experience to do the job. The best way to answer these types of questions is to structure your answers using the Experience, Learn, and Grow model. Experience + Learn = Grow. - Explain your experience. Share a situation you dealt with in the past. What was the problem or challenge that had to be overcome? - Talk about how you overcame it and how you accomplished it. - Explain how you’re going to take this lesson and use it to keep growing as professional so you can add even more value in similar situations in the future. Here are some common behavioral interview questions you could get asked in your next interview: - What's your greatest accomplishment on the job? - Tell me about a difficult situation you encountered and how you overcame it. - If I was to ask a co-worker about you, how would they describe you on-the-job? - If someone came to you with an enthusiastic, yet unrealistic request, how would you handle it? Take these three questions and start practicing structuring your answers using the Experience, Learn, and Grow method. __________________________________ If you’re having a hard time even getting interviews, check out our free resource that could help address some issues that could be holding you back. https://www.workitdaily.com/why-shut-out-hiring-process-youtube/ And, if you want J.T. and her team to help you become a pro at interviewing, negotiating and more, then you need to check out our Premium Subscription: https://www.workitdaily.com/pricing/ Follow Work It Daily: https://www.workitdaily.com/ https://twitter.com/workitdaily?lang=en https://www.facebook.com/groups/WorkItDaily https://www.facebook.com/WorkItDaily/ #Interview #InterviewTips #JobSearch
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Text Comments (204)
lars11577 (8 months ago)
Thank you so very much for your videos. I prepared for my interview using your tips particularly on follow-up questions and behavioral questions and they were so impressed with my answers they hired me on the spot. I admittedly struggle in interviews and I believe your advice really helped me polish my presentation. I was able to land the dream job I have been waiting for for over 4 years. So thank you thank you thank you!!!! I cannot say enough good things about your resources!
Congratulations
Jan Patel (3 months ago)
That's awesome to hear! Great job!
Work It Daily (8 months ago)
WOW Congratulations Lars!! That's fantastic! We're so glad that our advice and videos helped you to land your dream job. :D
Blake Bondurant (11 hours ago)
Sounds a lot like the STAR method of answering questions
shivam mahendru (1 day ago)
You are awesome!! Simple and Sleek just what I really really needed to know.. Wonderful!!! TNX again.!!!
daniel keane (10 days ago)
I was told by a few of my teachers I have a good cv and I templated some of my cover letters but I get very few reply’s I have experience in the administration, hospitality sectors but still no reply’s. When I was on work experience o got good feed back from the colleagues i worked with from answering the phone at reception to learning the computer system, I don’t know what else I can do I don’t want to do another 3 to 4 years In colleges.
Lee (11 days ago)
I used to just make stuff up. It worked.
Pat Magrath (12 days ago)
Honestly hating this contrived interview style that employers ask.. the question should go something like this.. “explain to me how well youve researched behavioural interview questions on the internet, guessed which ones we might ask and then how you came up with a few answers for each.. and then how you rehearsed them until they flowed well and seemed natural, even if they were completely made up. Tell us about that..”
chrys gules (7 days ago)
I find this funny Pat Magrath. 😅😂😂
Kristine Zamora (11 days ago)
I find J.T.'s experience hard to believe. I mean, she got yelled at then she calmly explained to the customer then the customer gave her a 4 star rating??!?! In the real world, maybe in mine, that customer wouldnt event bother yelping with a 4 star.
Karen Galván (20 days ago)
Your videos are extremely helpful- thank you!
Work It Daily (18 days ago)
You're so welcome Karen, we are thrilled you find it useful! :)
d (20 days ago)
Didn't give me the answers I was looking for!
Samara V Hamilton (28 days ago)
In this context "greatest accomplishment" seems like a misnomer...or a precursor to even greater accomplishments down the line--because you learned, and after that experience could apply the learning/technique with ease, and get an even better result. I'm going to have to really think about this one!
Alma All Fashion (1 month ago)
I love this video, thank you for the tips.
Ric P (1 month ago)
I am extremely grateful to have stumbled upon your content. Your videos are excellent, informative and make a huge difference. Thank you!
DOHC 106 (1 month ago)
The experience plus learn equals growth is great and it seems this question pops up on more interviews. More examples are needed though. one of the more difficult situations i have experienced has been applying for warehousing positions with dekalb and fulton counties in georgia. There are at least 12 behavior scenarios from work conflicts to crowning achievements. Worst still, that blank, lifeless expression on their faces. more examples are needed as in a battery of them for a variety of jobs.
Alice (1 month ago)
I recommend to also review the STAR (Situation, Technique, Action, Results) technique. This is pretty much similar to the model that she is talking about. She is absolutely right, recruiters actually want you to answer questions following this model. Usually if you deviate from that, there is little chance they will call you back.
RiceNoodle (2 months ago)
I will have two job interviews within 2 weeks. Wish me luck guys!
Producer Andy (2 months ago)
I subscribed, thank you. I'm interviewing for a pretty awesome position (2nd group interview) this Thursday, I've watched a few videos to brush up as I haven't interviewed in 3 years. I'm taking notes like crazy so I can remember these key tips. You're a GODSEND.
Louise Geldorp (2 months ago)
Hi J.T. I want to thank you for clearing that up. I bet you ten to one odds that I have not been answering these correctly because I often let the answers come without really planning it out. LG
keterina clacks (2 months ago)
If you are really fresh in the job search process and have little experience, how would you successfully answer these questions?
Yulia Stone (1 month ago)
Use an event from your college experience or workshop or any other education or training you've had. You could even tell of a conflict that happened when you and your buddies went to the beach / concert/ dinner/ etc., just frame it appropriately, e.g. Once when a group (that I was a part of) was trying to decide on a course of action (read: what to order for desert / which movie or video game to pick etc) and had a hard time selecting an option that would satisfy everyone, I stepped in and suggested a compromise / suggested listing pro & contra of each option / suggested a creative way to do both/ etc. In the event your buddies didn't go along and dismissed you, say: Unfortunately, the group eventually went with someone else's solution, and that taught me to compromise / to be more open-minded / to learn to accept the group's decision, etc. Hope that helps.
Khaled Mazhar (2 months ago)
fantastic videos, thank you. I would add that job seekers need to add at least 2 answers to each of these questions ... you can get a sneaky interviewer who asks - right after you gave a perfect answer by the way - .."ok good, tell me another example":
Dan Lewis (2 months ago)
Thank you. Your videos are extremely helpful. Can you talk about video interviews?
Dan Lewis (2 months ago)
Awesome!
Dan Lewis (2 months ago)
Work It Daily 😃
Work It Daily (2 months ago)
You're very welcome Dan. We do have two videos that discusses video interviews: https://youtu.be/aevCwBCYWtY and https://youtu.be/TL3yi3e9nkI - Hope this helps!
Hernan Perez (2 months ago)
Another way to say STAR....
Rhino Pierre (2 months ago)
I will be having a job interview today and I’ve been polishing up on the company’s history and stats. I’ve also been watching tons of videos on interviewing and what to wear etc. Thank you for sharing your wisdom and keep up the good work!!
Rhino Pierre (2 months ago)
Work It Daily I nailed the interview by the grace of God! They called me and set up a second interview on 12/10/18. Going to be going through your videos for help on that. Thanks and God bless!
Work It Daily (2 months ago)
Good luck on your interview Rhino!
Mike Ortiz (2 months ago)
Another awesome video... thank you!!!
Cesar Ochoa (2 months ago)
I love your channel! You always share valuable content, thank you!
Thanks so much for this video, I feel much more repaired for an interview, I just need to practice/apply. Your tone is really calming and encouraging. Thank you
Jennifer Roberts (2 months ago)
I was asked what a pet peeve of mine was in the office. How should I have answered that.
Ana 5 Star (2 months ago)
Hi JT very good tips. I will be sure to use this guide in answering behavioral questions.
Vartika Sharma (3 months ago)
Super amazing! Very well put up... Thank you 😍👌
Work It Daily (2 months ago)
Thank you for your kind words Vartika!
Last Minute Mom (3 months ago)
FREE JT!!
hashini dd (3 months ago)
Thank you so much for your videos
Work It Daily (3 months ago)
You're welcome Hashini, we are glad you find them helpful :)
Heather Woodward (3 months ago)
Thank you so much for sharing your knowledge on the interview process. These are great tips!
Work It Daily (3 months ago)
You're so welcome Heather and thank you for your kind words :)
Billy Cowan (3 months ago)
The toughest question I got was "How would you handle workplace violence or personal confrontation between two employees?"
Kristine Zamora (11 days ago)
Lol! Those personal confrontations end in a lot of yelling. I hate those.
bobanyfingelf (3 months ago)
Powerful stuff! Thank you!
thespanish21god (3 months ago)
JT, I WISH I was a GENIUS JUST like you!
Alex M. (4 months ago)
Great knowledge and insight being offered on this channel! Your videos are definitely helping to prepare me and showing me what I need to be aware of during this process. What seems like such a daunting experience actually isn't meant to be!
A_ person 0-0 (4 months ago)
You showed us the question but you didn’t give a good example of how you would answer the questions.. that would be a better video than just giving examples of question....
Shelli Jo (3 months ago)
the answers are way to varied how could she answer them... then someone would make this comment you made about well my situation wasnt like that...
Frances Quezada (4 months ago)
This was the best video I have seen !
robin trammell (4 months ago)
You videos are so helpful.
Gabrielle Konowalchuk (4 months ago)
Thanks so much. I used your tips from this video and others....went for an interview on Thursday, and got the offer letter Friday.
Thank you for making these videos it has helped me a lot!!!
La Muchacha Morena (4 months ago)
Thank you so much for your videos. I actually had an Interview today where 3 of those questions were asked. I couldn’t shake my nerves and got in my own way rambling a little but I can’t say i wasn’t prepared with the help of your vids.
Aderius Scott (4 months ago)
I have an interview in 15 mins..😥😥😥
Marty Garcia (4 months ago)
This is gold! You are giving away free gold! I had no clue how many moving parts there are to an interview. Thanks!
Vehbi Bajraktari (5 months ago)
I like your videos until you say "hit that subscribe button" up or down...well frankly speaking I think those who like your videos they'll do it immediately, no need to repeat it at the beginning and end of each video. Keep doing great job btw
S B (12 days ago)
All YouTube channels do that
Shelli Jo (3 months ago)
for some it may be the first video of hers they've seen... easy boss
The Career Force (5 months ago)
Great advice about how to answer open ended questions in an interview!
Greg Keane (5 months ago)
thanks for this....very informative. i just subbed and belled
Maggie Martinez (5 months ago)
Wonderful video!! However, how would you respond to someone who says that the answers need to be "short" ??? I thought your response to the customer service question was perfect, but I was advised a similar answer I gave was too long.
Ernest Marcucella (5 months ago)
Thank you J.T for your professional advice to better myself.
J&K B (5 months ago)
What would you say if you didn't experience a difficult situation at your previous job?
R. (6 months ago)
I was taught to use the STAR format (situation, action, result) for resumes and for answering interview questions. They both seem to be similar in concepts.
Kristen Schoonover (6 months ago)
Thank you. Great breakdown for success.
Kathleen Hudson (6 months ago)
Thank you for sharing.
my (6 months ago)
Question: as a recruiter: what do you do when you receive an amazing cv and cover letter, you call that person for an interview, passes, gets hired and after the person doesn't perform well or lied to you in every aspect of the recruitment process? And have you ever asked yourself... What if a person who applied to a job, doesn't have the required experience, but it's a fast learner, and it's capable of doing that job... and you lost that person , instead hiring the one that has the experience but isn't motivated to work properly?
Kristin Beechy (6 months ago)
Thank you for these videos. You provide great tools for job search and interview prep!
John Kim (6 months ago)
JT I have been getting a lot concerns from employees as to why I only stayed with certain companies for a little over a year...I had reasons not to be there...How would i go about answering this question better and not having them focus on just that reason? Thank you!
Carlo Guzzi (6 months ago)
JT, thanks for sharing your insights. When you get asked these open ended questions is it best to answer it as you are telling a story? But a true one?
Kathy Schuh (6 months ago)
I love your videos, but please do not wear this top again, your cleveage is to revealing, I cannot believe this was not caught before publishing
Lilian Gathoni (7 months ago)
Thank you so much, for this very helpful video!!
BojanaOtSofia (7 months ago)
Thank you so much! Single mom no support.
BojanaOtSofia (7 months ago)
I just watched a hand full of your videos on Monday, my interview was Tuesday, and just got hired on with Fidelity Investments today.
BojanaOtSofia (7 months ago)
pete5668 Ty. Is there a lot of math involved in the final, in training? How hard is it? Can you give me any tips? I'm a financial specialist.
pete5668 (7 months ago)
BojanaOtSofia Congratulations! I worked with them right after college.
Betty Ndiaga (7 months ago)
Great videos.
Still_Lookin_Good (7 months ago)
Sounds a lot like the STAR approach (situation, task, action, result). What most companies use.
Nikki Giovanni (3 months ago)
It is just worded different. The government jobs use the STAR method in their interviews.
LORDJERREL (7 months ago)
Your videos are amazing. Thank you so much
Sheetal Proag (7 months ago)
Thank you for your videos. The tips are really helpful.
Work It Daily (7 months ago)
You're very welcome Sheetal! We're glad they helped :)
Gone With The Nguyens (7 months ago)
Does anyone have any advice of what to do once you get choked up in an interview? Sometimes I get nervous and stutter, or choke on my words. After that happens im not sure what to do because I get nervous. Any advice from anyone?
Yulia Stone (1 month ago)
Acknowledge your feelings aloud, ask for a few moments, close your eyes, breathe in and out, then say, Ok, I'm ready to continue. By doing that you've just gave them an example of how you handle yourself in a stressful /emotional situation without falling apart. Trust me, they'll be impressed.
Marybeth Ryan (5 months ago)
Try to breathe. Consciously breathe. Take a moment to focus on the question and how you would answer it, before doing so. You may be stuttering and nervous because you're focused on your performance in the interview. It's just an interview. Having a conversation with another. Recognize your own self worth, and move forward with inner confidence. Good luck.
Gone With The Nguyens (6 months ago)
Thank you!
Selina Kwafo (6 months ago)
Gone With The Nguyens love your YouTube name!
David Ameh (8 months ago)
Experience + Learn = Grow. Amazing. This place is a place to be daily.
ChokeOnA Joke (8 months ago)
Immmmmmaaaa take her answers
DinoDeva (8 months ago)
i really wish i found you earlier, now i am definitely not ready for my interview tomorrow
DinoDeva (7 months ago)
I got the job, thank you!!
Work It Daily (8 months ago)
That's ok! You're more prepared then you would have been :) - Let us know how it goes!
Vickiy Gonzales (8 months ago)
This tutorial was a great one. Now I have a question for you. How do I answer interview questions that ask about my weaknesses?
Jerry Creed (8 months ago)
Is It a good idea to take your list into the interview and read straight from your list.
Work It Daily (8 months ago)
Hi Jerry - YES! We highly recommend writing down these questions in a notebook and bringing it to the interview. This shows that you're prepared and really did your homework. You can also write down other questions that might come up during the interview or just general notes as well. :) If you haven't already watched our video on the 8 Smart Questions To Ask Hiring Managers In Interviews, we recommend watching it and bringing those questions to your next interview as well. You can watch that video here: https://www.youtube.com/watch?v=Y95eI-ek_E8 - Best of luck!
iEch0000 Dee (8 months ago)
Is there a way to boost confidence, to not be shy, and stutter answers? how do I improve on talking to the hiring manager?
Work It Daily (8 months ago)
Hi there - My advice would be to practice your answers to behavioral interview questions. Practice makes perfect!. Also if you have a friend or family member who could sit down and help you do a mock interview, this could help as well.Practicing answering these questions in real time can help! - Best of luck!
Danial Ayub (8 months ago)
9. What would your co-workers say about you if we asked them? My university and work experience has allowed me to work with a variety of different people over time. I think if you talk to my current or previous colleagues they would say that I am dependable, hardworking, dedicated, and positive. These are things I have learned over time and not qualities I always had. Also the list of these qualities is always growing and evolving as I become a better version of myself.
Waqar Hussain (6 days ago)
Danial Ayub hhhhjj8ugffbkkkkkkk hi guys hi guys
Danial Ayub (8 months ago)
8. Tell me about a difficult situation and how you overcame it? The situation that comes to mind would have to be at **** dealing with customers at least a few times a day we get people that are displeased with the service or have an ongoing issue that still has not been solved. The main thing I have learned from these situation is that when someone is unhappy the best thing to do is listen to them and acknowledge there problem. After listening and dealing with these situations over and over I learned that to make clients happy and solve their problem the obvious thing to do is find a solution, however, what I have found is that giving them options to pick from really helps because clients feel that they are in control of the outcome. This has really helped me overcome difficult clients and reduced the # of calls that are escalated. WHAT YA THINK???
Mohammad Tarique (9 months ago)
very nice video please continue your work
Rico Griffiths-Taitte (9 months ago)
I just want to say that you have been very inspirational to me with your practical approach to C.V's and interview techniques. I went for an interview today that I really wanted and I got the job thanks to you. Deeply grateful JT for these words of wisom.
Work It Daily (9 months ago)
That's fantastic Rico. Congratulations! We love hearing how our advice helped our viewers achieve their career goals :) Keep us posted!
igho kyle ochuko (9 months ago)
Having a behavioral interview in less than 12 hours..and I'm so scattered ..dont know what to practice.. OMG!!
RunOs (9 months ago)
Loved it. Thank you.
Recuerdo Rosete (9 months ago)
I had a question that got me off track and the rest of the interview didn’t go so well. The question was about sense of urgency. He wasn’t talking directly about me...but I took it personal and it messed me up. I didn’t even ask questions! I may have an opportunity to interview for this same position again and after watching these videos I think I can make a huge improvement over my last interview. Things I think will improve my chances are being dressed for success and some of the tips you specified in the resume video!
MrShahmasood (9 months ago)
Thank you. very helpful
9StickNate (9 months ago)
I really like this video series. It's very direct, practical and not long winded. I have my phone interview next week and this has been a great prepping tool.
Work It Daily (9 months ago)
Thanks for the great feedback! Good luck next week on your phone interview. Here is our interview prep playlist. It can help you get ever more prepared :) https://www.youtube.com/watch?v=Y95eI-ek_E8&list=PLhrBmkjLNq1U9D_PVJpUNzh9qFxsNmEwo
Keith Siopes (10 months ago)
Awesome!
medo mha (10 months ago)
Splendor speech Greetings to you
Tia Connor (10 months ago)
I've noticed that more employers are asking Behavioral questions and I've had difficulty putting my thoughts in order. Thanks for sharing the Experience + Learn=Grow methodology.
Kathy Chinn (10 months ago)
New. Subscriber here and love all these great info! Thanks alot
Work It Daily (10 months ago)
Welcome! We're so glad you decided to join us!
Timothy Maxymuik (11 months ago)
I am recently changing careers. Just wondering where to get for information and companies backgrounds. Your videos are great.
Work It Daily (11 months ago)
Thanks for the kind words Timothy. We're like you like our videos. A great place to get for detailed info about a company and their hiring process is Glassdoor.com. We highly recommend it.
carmen ross (11 months ago)
what would be the answer though what would your worker say about you? what are they trying to know here?
Work It Daily (11 months ago)
This question would give them some insight on how you worked with your coworkers and handle problems in a group setting.
Michele Burton (11 months ago)
I love the Experience + Learn = Grow. Easy way to remember how to tell your story! However, I have a question.... Because you never know WHICH behavioral question you will be asked, how can you think that fast on your feet? I seriously have been asked questions and I honestly cannot think of any particular story to tell that relates to the question!! HELP!!
Kristine Zamora (11 days ago)
Same! The question about what your previous coworker would say about you? Well, that's not gonna be a pretty story to hear....
Eric Bonaparte (11 months ago)
Always Love A Helen Keller Quote Even On A Chair....hahaha
ernest macias (1 year ago)
The video makes so much sense! I've been asked similar questions and stumbled through the answer. Now I will practice and learn to lead the interviewer into what may become productive for me. Thank you. I look forward to learning more and have subscribed to the channel.
Devesh Dwivedi (1 year ago)
Great advice.
tom corcoran (1 year ago)
This question always perplexed me until I found it as a way to understand myself and identify an area that I needed to improve. My answer now is that I tend to over-commit and then my current projects suffer. My solution is that I maintain my calendar better and don't answer a request until I've checked my calendar and the status of my current commitments. What do you think?
Moreblessing (1 year ago)
Thanks for the advice,loved it!
Andrew LaCivita (1 year ago)
JT, I don’t get much of a chance to watch the WID videos, but I caught a portion of this one. Loved it and especially the E+L+G tactic. Nice one. You sounded great and looked great! Lots of luck with the channel!
Nino Diaz (5 months ago)
she stresesd her neck too much
Work It Daily (1 year ago)
Thank you Andrew for the kind words. :)
Rodrigo Pinheiro (1 year ago)
Not only adding the professionals related to the area you want to move, but also interact with them. As you said, build relationships isvery important!
Innocent Madhuku (1 year ago)
Experience + Learn = Grow, thats WID Model
Daniele Siri (1 year ago)
It reminded me of some of the unconvinient situations happened in the hotels I worked in and managed personally. Don't think it is a good video for the unexperienced one, though.
Phyllis Cook (1 year ago)
Wow! The Experience, Learn, and Grow model puts the process in easy to implement steps and makes a difficult issue super simple! I love it.
kubra gumusay (1 year ago)
WID model: experience + learn = grow model
Kshitij Kumar (1 year ago)
One of best video ...
Beck Marten (1 year ago)
WID ?- As soon as you said Experience learn and grow I had a memory flash back about my experience. Thank you for the tip !
Jessica Reyes (4 months ago)
Beck Marten me too!
Pooja Remanan (1 year ago)
Experience, Learn and Grow
MsChristinaelaine (1 year ago)
Great advice experience learn and grow

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